Field Services RepresentativeField Services Representative

Who we are

Dairy Farmers of Ontario (DFO) is the marketing board for the largest sector of Ontario agriculture. Our mission is to provide leadership and excellence in the production and marketing of Canadian milk for a dynamic, profitable growing dairy industry. DFO’s current operations include 220 trucks transporting more than 3.1 billion litres of milk to 80 dairy processing plants within the province each year. You would be joining an organization with an excellent reputation in the marketplace, one that focusses on quality, safety, animal welfare, sustainability, and innovative technology to meet the needs of consumers.

About the Role

Reporting to the Regional Field Services Manager, the focus of this position will be on-farm inspections to assess compliance with the provincial Raw Milk Quality Program. This is a full-time position and requires regular attendance on dairy farms in the geographic area of Wellington, Perth and Waterloo counties. A valid Class G driver’s license and good insurance history are required, as a company vehicle is provided to travel to farms in the assigned counties.

There is a requirement to reside within the boundaries of the above stated counties, be able to work from a home office and be available to work on-call  weekends according to a pre-determined annual schedule.

To succeed, you will have:

  • Post-secondary degree or diploma or equivalent work experience, preferably in a regulated industry practicing ISO or HACCP processes;
  • Account management experience dealing directly with customers/clients;
  • Demonstrate good listening and customer service skills, and able to build respectful relationships;
  • Proficiency in Microsoft Office Suite and data collection;
  • Strong written and verbal communication skills;
  • Strong organizational and presentation skills;
  • Self-motivated and work well independently; and
  • Dairy industry knowledge is an asset.

Overview of the job responsibilities:

  • Conduct inspections at farms to verify compliance with provincial regulations and Dairy Farmers of Ontario (DFO) policies in relation to milk quality and safety,
  • Investigate, identify, and make recommendations in writing, to address milk quality related issues;
  • Understand, explain and support DFO policies and regulations that pertain to all aspects of dairy farming;
  • Maintain complete records of field activities and submit to management for accurate records management;
  • Attend and act as a resource at Dairy Producer Committee meetings;
  • Attend and prepare reports for DFO and County meetings; and
  • Complete assigned projects.

What DFO Can Offer you

  • Opportunities for professional and career development.
  • An attractive Total Rewards Package that includes comprehensive benefits coverage and flexible spending account.
  • Commitment to continuous learning – access to video courses taught by leading industry experts.
  • Support for work-life balance offering flexible working arrangements and a hybrid work model.
  • A highly collaborative workspace providing delicious dairy snacks, social events throughout the year and other great perks to foster an inclusive and engaged environment.

Equal Opportunity Employer

Dairy Farmers of Ontario is an equal opportunity employer that is committed to encouraging a diverse workplace. DFO maintains an accommodation policy and will provide accommodation to job applicants with disabilities during the hiring process. Please contact us should you require an accommodation.

To apply:

Interested applicants are invited to submit a cover letter and resume directly to DFO_Careers@milk.org by February 17, 2026.

Salary Range:

$75,000 to $85,000

We thank you for your interest. Only those applicants selected for an interview will be contacted. Interviews will be conducted remotely using Cisco WebEx Meetings and in person at our office in Mississauga.

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